Orders may be cancelled within 48 hours of placement, provided they have not yet shipped.
To cancel your order, please email us at dropshipdigitalaura@gmail.com with your order details.
If your order has already shipped, it can no longer be cancelled. You may proceed with a return instead (see Section 2).
We accept returns of unused items within 14 days of delivery.
Items must be returned in their original packaging and condition to qualify for a full refund (excluding shipping costs).
Non-returnable items include:
Opened accessories
Personalized or custom-made goods
Sale or clearance items
If you receive a defective or incorrect item, please contact us within 7 days of delivery.
We will offer either a replacement or a full refund, including return shipping.
Refunds are processed back to the original payment method within 7–14 business days after we receive and inspect the returned item.
You will receive a confirmation email once your refund has been issued.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping method and keeping proof of postage for your records.
To initiate a return:
Email dropshipdigitalaura@gmail.com with your order number and reason for return.
We will provide detailed return instructions and the return address.
Pack the item securely and ship it back as instructed.
If you have any questions or need further assistance, please reach out to us at:
📧 Email: dropshipdigitalaura@gmail.com